Refund Policy

RAINN is able to refund your donation in full or in part, within thirty days of your donation. To request a refund, please forward your donation receipt to We will issue a refund using your original method of payment. We appreciate your commitment to helping survivors and hope you'll continue to support RAINN in the future.

You may return merchandise purchased from RAINN within 60 days, as long as
the items are unused and in their original packaging. Please forward the email confirmation you received to with the reason for your return or include a physical copy in the returned package. Return products to: RAINN, 1220 L St NW, Suite 505, Washington DC 20005. Original shipping fees are not refundable unless the return is a result of our error. We will issue a refund using your original method of payment and notify you when the refund has been processed.

You may cancel or modify your monthly recurring donation at any time. Please email
your request to or call 202.544.1034.

National Sexual Assault Hotline | 1.800.656.HOPE(4673) | Free. Confidential. 24/7.

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