Whether you’re a school, corporation, hospital, or nonprofit, RAINN Consulting Group helps you launch your own customized hotline—designed to support survivors, reduce risk, and uphold accountability.
About RAINN’s Client-Branded Hotlines
To operate the National Sexual Assault Hotline—the nation’s first and only centralized 24/7 hotline for survivors—RAINN built its own state-of-the-art platform, designed to prioritize user confidentiality, anonymity, and safety.
Today, RAINN leverages that same proprietary technology and more than 30 years of hotline expertise to help organizations launch customized, client-branded hotlines that provide trauma-informed support and strengthen community trust.
Why Choose RAINN’s Custom Hotline Services?
Provide community-specific crisis intervention, information, emotional support, and resources through a customized sexual misconduct hotline—operated by RAINN’s highly-trained hotline staff.
Trauma-Informed Staff
Every call is answered by trained professionals with extensive expertise in supporting survivors.
Tailored to Your Organization
We customize scripts, protocols, escalation procedures, and resources—then train hotline staff accordingly.
Built for Confidentiality
Our proprietary platform ensures secure communication and protects survivor anonymity.
Backed by Data
Access anonymized reports and real-time insights to better understand usage trends and system impact.
Service Options To Meet Your Organization’s Needs
Whether your organization needs to expand existing hotline services, offer short- or long-term crisis support, provide a confidential third-party reporting option, or facilitate survivor access to recovery funds, RAINN’s hotline solutions can be tailored to meet your goals.
Hotline Technology Licensing
Deploy RAINN’s proprietary hotline platform to power your in-house support teams. Designed for low wait times, confidentiality, and supervisor visibility—backed by our in-house IT and software teams.
Crisis Support Hotline
Offer real-time, trauma-informed crisis intervention through a dedicated hotline branded for your community. We align services with your policies, values, and reporting protocols.
Survivor Reporting Hotline
Break down barriers to reporting. Our hotlines allow survivors to safely learn about your reporting process—and, when ready, submit a report directly through RAINN to your internal team.
Recovery Support Fund Access
Help survivors access financial support through a neutral, trauma-informed third party. RAINN can assist with fund intake, eligibility coordination, and seamless, confidential communication.
Customized Features & Support
Our client-branded hotlines have highly customizable features to optimize user experience. We also have services to ensure the success of the hotline, including policy guidance, training, and marketing solutions.
Need something you don’t see here? Just ask.
Key Features
- 24/7 or limited-hour availability
- Voice, chat, WhatsApp, and other platforms
- Multi-language support
- Custom referral pathways to internal/local services
- Android/iOS app integration
- Custom microsite and hotline landing page
Optional Add-Ons
- Internal communications and awareness materials
- Policy and protocol consultation before launch
- Live training for staff receiving or responding to reports
- Marketing guidance to ensure strong uptake and use
Who We Work With
RAINN’s custom hotlines are trusted by:
- Corporations and HR leaders
- K–12 and higher education institutions
- Hospitals and healthcare systems
- Rideshare, aviation, and public transit providers
- Youth-serving organizations and camps
- Online platforms and tech companies
- State agencies and regulatory boards
Explore Industry Solutions
Education
Partner with RAINN Consulting Group to prevent sexual misconduct in educational settings. Together, we can ensure safer, more accountable classrooms and campuses.
Health Care
Partner with RAINN Consulting Group to prevent sexual misconduct in healthcare settings. Together, we can ensure trauma-informed care across hospitals, clinics, and healthcare systems.
Hospitality
Partner with RAINN Consulting Group to prevent sexual misconduct in hospitality spaces. Together, we can create safer experiences for employees and guests.
Legal & Law
Partner with RAINN Consulting Group to reduce the risk of retraumatizing victims and survivors as they navigate the justice system.
Maritime
Partner with RAINN Consulting Group to prevent sexual assault and sexual harassment (SASH) in maritime environments. Together, we can ensure safer, more accountable operations ashore and at sea.
Operas & Orchestras
Partner with RAINN Consulting Group to prevent sexual misconduct in classical music institutions. Together, we can build a culture of trust, safety, and accountability for all musicians and staff.
Sports & Recreation
Partner with RAINN Consulting Group to prevent sexual misconduct in athletic environments. Together, we can create safer spaces for athletes, coaches, staff, and fans.
Technology
Partner with RAINN Consulting Group to prevent sexual misconduct in the tech workplace and across digital platforms. Together, we can ensure safety for employees, users, and survivors alike.
Transportation
Partner with RAINN Consulting Group to prevent sexual misconduct across transit systems. Together, we can ensure safer travel experiences for riders and staff alike.
Youth-Serving Organizations
Partner with RAINN Consulting Group to prevent child sexual abuse. Together, we can build safer, more accountable environments for the young people in your care.
How Can RAINN Consulting Group Support You?
If you’re ready to create a safer, more supportive environment for your employees, students, users, or community, we’re here to help.