Online Hotline Volunteer Support Intern

Position Description

RAINN (Rape, Abuse, & Incest National Network) voted One of “America’s 100 Best Charities” by Worth Magazine & "One of the Top 10 Best Charities in 2006" by Marie Claire Magazine has openings for interns to provide service to visitors on the National Sexual Assault Online Hotline at their Washington, D.C. office.

The National Sexual Assault Online Hotline is the first secure web-based hotline providing live and anonymous support through an interface as intuitive as instant messaging.

To learn more about the Online Hotline please visit rainn.org/ohldemo/volunteers.

Duties:

Be on time for shifts scheduled using the Online Hotline website
Complete 40 hours of Crisis Intervention Training
Follow computer safety best practices learned in the online training
Remain supportive and engaged with visitors
Provide accurate support using crisis intervention best practices
Work on research and administrative tasks relative to the Online Hotline

Qualifications:

Applicable Majors: Counseling, Social Work, Women’s Studies, Mental Health, Public Heath, Psychology, Sociology, etc…
Able to work some nights and/or weekends from home
Exceptional communication skills both verbal & written
Computer proficiency including instant messaging is a must

Benefits

Develop and enhance crisis intervention skill set
Learn best practices in the new field of online advocacy and intervention services
Provide a safe and secure place for victims of sexual assault and abuse
Flexible hours

Please note: This is an unpaid internship.

To apply: Please send a cover letter, resume, three professional references and two writing samples to the attention of Shaqueta Pierre, Training and Recruitment Assistant, at shaquetap@rainn.org.

RAINN
2000 L Street, NW
Suite 406
Washington, DC 20036

Online Hotline Volunteer Support Intern